Patients who are on long-term medication can order their Repeat Prescription by:
- Visiting www.patient-services.co.uk
- Telephoning 01357 522 993 for Strathaven, 01355 261 666 for Alison Lea, or 01355 236331for Greenhills .
- Drop off point at reception
- By post (please include a stamped addressed envelope)
The prescriptions will be ready for collection at the practice within 48 hours of being ordered (not including week-ends and public holidays).
Prescriptions can be given directly to a designated chemist. They will be handed to the chemists within 48 hours and the chemists undertake to have medicines ready within 72 hours of being ordered.
The practice is no longer able to facilitate emergency perscriptions.
Please note that when ordering prescription you should allow an allocated time of 48 hours for collection from the surgery or 72 hours if collecting from the pharmacy.
Please do not place the reception staff or the doctors under pressure by requesting that these be done on the same day.
The onus is on the patient or their carer to ensure they have enough medication to last them.
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the Practice first, and if necessary we will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.
The Practice will review your medication, regularly, which may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment.